Terms of Service

These terms govern your use of Caridian, operated by Arxcore Group. By signing in or requesting access, you agree to them. If you use Caridian for a practice, you confirm you are authorized to act for that practice.

Access

Caridian is invite-only. Signing in does not by itself grant access to any practice; we review each request and may approve or decline it. Keep your sign-in credentials private and tell us right away if you believe your account was used without permission.

Acceptable use

• Use Caridian only for your practice’s lawful revenue cycle and care operations.
• Do not upload data you are not permitted to share, or try to access another practice’s data.
• Do not probe, disrupt or reverse engineer the service.

Clinical and coding decisions

Caridian suggests codes, gaps and actions to support your team. Suggestions are not medical, legal or billing advice. Your practice remains responsible for reviewing them and for every code submitted to a payer.

Your data

Your practice keeps ownership of the data it provides. We process it to deliver the service as described in our Privacy Policy and, where HIPAA applies, under a business associate agreement.

Availability and changes

We work to keep Caridian available and secure but provide it “as is” during this early access period, without warranties to the extent permitted by law. We may change or discontinue features and will update these terms when we do.

Contact

Questions about these terms: arxcore.admin@gmail.com.